This is a membership form under which you agree to become a member of Cupold Pty Ltd as trustee for the Michael David Scroop Family Trust (ABN 56 147 147 484) trading as “Scroopy’s HiiT” (“we”, “us”, “our”), PO Box 331, Coogee NSW 2034, https://scroopyshiit.com/ When you agree to these terms and conditions, you are entering into a legally binding agreement.
This agreement (your membership) is made up of the terms contained in this form including the membership details below (details) plus any special conditions and the attached Terms and Conditions (Terms).
This form sets out your rights to use our exercise services and equipment, and the obligations you have to comply with as a member. Your responsibilities under this agreement, including payment of membership fees, do not depend on how often you use the services and equipment. You promise to tell us if at any time you believe that you may not be able to comply with your obligations under this agreement including the payment of fees, so we can discuss your options with you.
What is set out in this agreement overrides any statements made by you or us before you agree to this agreement. Accordingly, you should now read through this entire form carefully to make sure that it fully reflects your expectations and ask us or seek advice if you are unsure whether any particular statements that you have relied on are part of this agreement.
If your membership is for a Fixed Term, it automatically terminates at the expiry of the Minimum Term and so a new agreement will be required if you require services after that time.
If your membership is Ongoing, it is a periodic agreement that will continue after the Minimum Term until either you or we terminate it in the way described in the agreement. If an automatic direct debit arrangement is in place, membership fees will continue to be debited from your credit card or account until you cancel the arrangement by 28 days written notice. If you terminate the agreement or stop the automatic debit arrangement in a manner not described in the agreement, then you may be liable for damages for breach of contract.
Terms and Conditions
1. Plain terms
These Terms use fairly plain language, so we want to make sure that some of the words and concepts used are easily understood. For instance, we have included clause headings as a guide but these do not form part of this agreement. Certain recurring words are defined in the details and elsewhere in this agreement and other forms of those words have equivalent meaning.
2. Responsibility for members under 18
By agreeing to this agreement on behalf of a child, the parent or guardian agrees to be responsible for ensuring the child exercises safely, pays their membership fees and otherwise follows these Terms.
3. Safety first!
The health and safety of members is important to us. This clause sets out some of the things we require of you to help achieve that objective.
a) Your physical condition
A safe and effective exercise program is dependent upon accurate health and fitness profiling. It is therefore essential that you tell us in writing all relevant personal health and fitness information both before (through our Adult Pre-Exercise Screening System form or otherwise) and during the course of any exercise program or other activity.
This is an ongoing obligation
You promise that information you disclose to us will be true and accurate and not misleading in any way. You must not attend and use the equipment and services whilst you are suffering from any illness, disease, injury or other condition that could present a risk to the health or safety to others or yourself.
b) Proper use of equipment
We will provide you with an instructional consultation with a staff member before using the equipment and services which you must attend before use. In any case, you promise to take care when using the equipment and services and make sure that you use the services and equipment appropriately and safely. If you are ever not sure how to operate any equipment properly, please ask a staff member before you use it.
c) Rules of good behaviour
We impose rules that apply to everyone using our services and equipment in order to promote health and safety and the protection of property (our Rules). A copy of our Rules will be handed to you when you apply for membership and may be displayed on our website. Please make sure that you read our Rules carefully and ask us if there is anything you are not sure about.
We may occasionally update our Rules to further promote health and safety or to make other improvements We expect you to keep familiar with the current version of our Rules by reading our website and signage on a regular basis.
If you break our Rules, the response we take will be at our reasonable choosing and we will try to exercise this right fairly by giving you a warning if we consider the failure is less serious. In this regard however you acknowledge that health and safety of all users and protection of property is very important. Accordingly, if we reasonably consider the failure to follow our Rules is serious or persistent we may suspend or even cancel your membership with immediate effect.
d) We can refuse your services
We can refuse you service or cancel your membership immediately if you behave in a way that is seriously risky or inappropriate.
e) Please follow our directions
You agree to follow any reasonable direction of a member of our staff relating to health and safety or any other matter.
4. We take your privacy seriously
b) Please keep your contact details up to date
You agree to tell us promptly if you change your address, phone number, email, bank account, credit card information for payment or if there is a change to any other personal information relevant to your membership with us. This particularly includes any matters that affect the health or safety of you or others.
5. What you get when you join
From the Start Date you are entitled to the membership benefits and use of services that apply to membership.
6. When can you put your membership on hold?
You may temporarily suspend your membership for travel or medical reasons if all amounts payable for your membership are paid up to date and, if your membership is for a Fixed Term, it has more than two weeks left to run. You will need to produce satisfactory supporting documentation when you apply for a suspension. You must apply for a suspension as soon as possible after you become aware of the relevant circumstances. We are entitled to charge you the suspension fee for processing your application. In any 12 month period, we are not obliged to suspend your membership on more than two occasions or for more than three months in total. While your membership is suspended, the term will be extended and we will freeze any direct debit payments that fall within the suspension period.
7. Service of Notices
For the purposes of any requirements in this agreement to tell us in writing or give us written notice, we will accept notification by email or post.
7.1 On or after expiry of the Minimum Term
If your membership is for a Fixed Term, you do not need to do anything, as it will automatically end when the Minimum Term expires. We will seek to remind you before the end of your membership in these circumstances in order that we can discuss renewal of your membership.
If your membership is Ongoing, it will continue after the Minimum Term unless you tell us in writing at any time before the expiry of the Minimum Term that you do not wish your membership to continue.
If your membership is Ongoing and you have not told us that you wish your membership to end at the expiry of the Minimum Term, you can terminate any time after the end of the Minimum Term by giving us at least 28 days prior written notice. Any unused membership fees after the required notice period will be refunded.
Where neither you nor we terminate this agreement, any unpaid fees will need to be paid by you and in addition to our other rights we may have including our taking action to recover the outstanding payments.
7.2 Other ways that you can end your Membership
You can also cancel your membership where:
(When no cancellation fee will apply)
- we don’t keep our end of the deal (please see paragraph (a) below);
- you become subject to medical incapacity (please see paragraph (b) below);
- we make changes to this agreement that adversely affect you (please see clause 11);
- you otherwise become entitled to do so under consumer legislation;
(When a cancellation fee may apply)
- you relocate or simply wish to cancel for any other reason (please see paragraph (c) below); or
a) If we don’t keep our end of the deal
You can cancel your membership by written notice to us if we breach any of our obligations under this agreement and we have not remedied that breach within a reasonable time after you have given us a written request that we do so.
No fees will be applicable for cancelling in accordance with this clause apart from, to the extent not impacted by our breach, the joining fee, membership fees for the time you have been a member calculated on a pro-rata basis and any outstanding fees for other services already supplied to you.
b) You can cancel for medical reasons
You can end your membership by telling us in writing if you cannot exercise for the remainder of Minimum Term due to an illness or a physical incapacity and you produce supporting documentation to our reasonable satisfaction.
In that event, you will only be charged the joining fee, membership fees for the time you have been a member calculated on a pro rata basis and any outstanding fees for other services already supplied to you.
c) If your membership is no longer convenient
Otherwise, you can end your membership during the Minimum Term with 28 days notice at any time by simply telling us in writing. We understand that circumstances change and so you do not need to give any reason.
If your membership ends under this paragraph (c), you will be liable for the joining fee, membership fees for the time you were a member calculated on a pro-rata basis, any outstanding fees for other services already supplied to you and, except as mentioned above, the cancellation fee.
7.3 When can we end your membership?
In addition to our other rights under this agreement, we can terminate your membership by written notice to you if you fail to act in accordance with any obligation under this agreement and if capable of remedy you do not remedy the failure within a reasonable time of us giving you written notice requiring you do so. If we cancel this agreement under this paragraph you will be liable for the joining fee, membership fees for the time you were a member, the cancellation fee and any other fees payable for further fitness services already supplied.
8. Fees you have to pay for your membership
The fees you have to pay are specified in the details. This clause 8.3 sets out some further rights and obligations that apply in relation to particular fees.
If you fail to make any payment when due, we can suspend your membership and refuse you access to the services until all outstanding amounts have been paid in addition to our other rights under these Terms. Fees and charges continue to accrue during the suspension.
a) Joining fee
We will charge you a joining fee of $2,20 (Incl. GST) to cover the set up costs of your online Direct Debit. The joining fee is not refundable except in limited circumstances relating to clause 8.2(a) and clause 8.3.
b) Membership fees
If your membership is for a Fixed Term you can pay your membership fees up front or you can elect to pay by equal periodic instalments.
If your membership is Ongoing, membership fees must be paid periodically in advance until your membership ends.
c) Cancellation fee
The cancellation fee based on a payout figure equal to the membership fees that you would have paid for the remainder of the Minimum Term as at the cancellation date less.
d) Fee increases
We will not increase the membership fees during the Minimum Term. However, we may increase your membership fees or any other fees with effect any time after that. We will make a fair effort to tell you at least 60 days before by writing to you at the last address you gave us (which may be an email address). Where we have done so, you authorise us to increase any direct debits from your nominated account in line with this increase.
e) Refunds and the Credit Code
We are entitled to deduct all fees and charges that you must pay under this agreement from any refund we give you. The National Credit Code does not apply to this agreement.
9. When you pay by direct debit
a) Authorisation to deduct fees
By nominating a credit or debit account, you are authorising us to deduct from that account all fees and other charges for which you may be responsible under this agreement. Accordingly, it is essential that you keep your account details up to date.
b) If your payment is late or rejected
You are responsible for making sure that there is enough money in your nominated account on the usual payment day or the next working day if that falls on a day when banks do not process payments.
Any bank fees charged to us because of a rejection when we attempt to collect payments from you may be charged directly to you by us (or by the Direct Debit Provider).
If a payment remains outstanding, you agree that, unless we are in breach of our obligations under these Terms, we (or the Direct Debit Provider) may continue to debit the nominated account for the total amount due without notice to you. If the amount owing is more than one periodic membership fee we will seek to contact you first.
c) Direct debits
If you choose to pay fees by direct debit, then this will be through the Direct Debit Provider named in the details. The Direct Debit Provider may be us (if we are authorised) or a third party provider who is not a party to this agreement and whose only role is to provide direct debit services.
We will provide you with a copy of the terms and conditions that apply to the direct debit services. Those terms and conditions are entirely separate to this agreement and you may have rights and obligations under those terms and conditions. As such, the Direct Debit Provider acting in its capacity as such has no liability to you in connection with your involvement in exercise activities under this agreement.
10. Changes to your membership agreement
We may need to make changes to this agreement including our Rules during your membership. However, we will always try to do this in a way that is fair by giving you an opportunity to cancel your membership if you do not agree to the change as described in this clause below.
We will tell you in writing of the proposed change in advance and tell you the date that it will come into effect. This effective date will be at least 30 days from the date of our notification unless it is impractical for us to do so. Your membership will be amended with effect from the effective date. If however, you are adversely affected by the change, you may cancel your membership without payment of a cancellation fee by telling us in writing before that date. Please note you cannot cancel under this clause if we are required to make the change in order to comply with a law or any direction of a competent authority.
11. Our liability to you
a) Statutory guarantees
ACL: The Australian Consumer Law (ACL) contained in the Competition and Consumer Act 2010 (Cth) (CCA) provides certain guarantees in sections 60 to 62 (statutory guarantees) which generally require that services supplied to you:
- are rendered with due care and skill,
- are reasonably fit for any purpose which you, either expressly or by implication, make known to the supplier and might reasonably be expected to achieve any result you have made known to the supplier and
- are supplied within a reasonable time (when no time is set).
Permitted exclusion: However, the CCA permits a supplier of recreational services to ask you to accept some limitations on those statutory guarantees. Accordingly, to the extent permitted by section 139A of the CCA, you acknowledge and agree that we exclude all liability to you for death or injury resulting from a failure by us to comply with any statutory guarantee.
In the previous sentence, “injury” means:
- physical or mental injury (including the aggravation, acceleration or recurrence of such an injury);
- the contraction, aggravation or acceleration of a disease; or
- the coming into existence, the aggravation, acceleration or recurrence of any condition, circumstance, occurrence, activity, form of behaviour, course of conduct or state of affairs in relation to you that is or may be harmful or disadvantageous to you or the community, or that may result in harm or disadvantage to you or the community.
Reckless conduct: This exclusion of liability does not apply if you have suffered any significant personal injury that is caused by our reckless conduct (within the meaning given to those terms by the CCA).
b) General exclusions
Please note that nothing in this agreement excludes, restricts or modifies any term, condition, warranty, guarantee, right or remedy (including under a statutory guarantee) which cannot lawfully be excluded, restricted or modified.
Otherwise, and except as expressly included in this agreement, all implied terms, conditions, warranties, rights or other additional obligations that can be lawfully excluded are excluded from this agreement. In particular, but subject to the preceding paragraph, we are not liable for:
- negligence; or
- breach of terms implied that services will be provided with reasonable care and skill,
at common law that in either case results in your death or injury (as defined in paragraph (a) above) in connection with or under this agreement, but to avoid doubt we do not exclude liability for our reckless conduct.
c) Loss of property
We do not provide storage facilities and do not accept responsibility for any loss of or damage to your personal property while using services and equipment. You agree that we have no liability in respect of any such loss or damage.
12. Your responsibility for damage
You agree to pay for any damage to the equipment caused by you through a wilful act or negligence.
13. General legal guff
a) Unexpected events
We are not liable if you cannot use your membership due to anything beyond our reasonable control. If that failure or delay continues for more than 30 days, then either you or we can cancel this agreement with immediate effect by telling the other in writing.
b) Our logo and intellectual property
No rights in relation to our logo, trademarks or any other intellectual property rights associated with our business, techniques, exercise programs or classes are granted to you under this agreement, except that any exercise program created for you may be used while you are a member for the purpose of your exercise activities.
c) Transferring this agreement
We can transfer the rights or benefit under this agreement or sub-contract our obligations under this agreement to a third party at any time without notice to you but in doing so we will make sure that the transferee agrees to honour the terms of your membership.
d) Severability and waiver
If a court finds that any part of any term of this agreement is or becomes illegal, void or unenforceable, that part is deleted and this does not invalidate the rest of this agreement. If we do not enforce our rights under this agreement at any time, it does not mean that we may not do so on future occasions.
e) Applicable law
The law of this agreement is that of New South Wales.